Which Airline Talks Back First – Norse or Frontier?

In the ever-evolving world of budget airlines, one question continues to frustrate travelers: Why is it so hard to talk to a real person when I need help? Whether your flight was delayed, you need to make a change, or youre stuck in an unfamiliar city, waiting on hold with an airline is the last thing you want.
In 2025, two budget carriersFrontier Airlines and Norse Airwaysare gaining attention for their competitive pricing, but how do they perform when it comes to customer support? Specifically, which one gets you connected to a human faster?
We tested both airlines and gathered key details on phone response times, agent support quality, and best practices to reach a live person fast.
Start Here: The Shortcut to Real Help
Before you get stuck navigating long phone menus, heres the fastest way to speak to someone directly:
? +1 800 860 5036 This toll-free number offers IMMEDIATE RESPONSE for both Norse and Frontier. Travelers have consistently reported faster connections and real-time support when calling this number.
For detailed contact steps, visit https://skynair.com/ your one-stop platform for airline support hacks and direct access guides.
Frontier Airlines The Faster Talker?
If youve ever flown Frontier, you know their low fares come with a tradeoff: limited customer service. However, that doesnt mean you cant reach someoneyou just need to know the right approach.
How do I talk to a human at Frontier? is a question we tested by calling both their standard line and the shortcut support number.
Heres what we discovered:
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IVR Complexity: Frontiers automated system is fairly detailed. Pressing 6 takes you to general questions, but you must press 0 multiple times to get to an agent.
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Standard Hold Time: 1520 minutes
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Agent Helpfulness: Surprisingly good. Once we got through, the agent handled a refund inquiry and seating request in under 10 minutes.
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Shortcut Hold Time: Less than 5 minutes using +1 800 860 5036
? Conclusion: Frontier does get back to you quicklyespecially with the shortcut number. You wont waste as much time once you bypass their automated system.
Norse Airways Friendly but Slower
Norse Airways is a newer budget airline serving long-haul routes between the U.S. and Europe. While they promise affordability, many passengers are left asking how to get in touch when issues arise.
The norse customer services number isnt easy to locate from their homepage, and even once you find it, the experience is mixed.
Heres how Norse compared:
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IVR Experience: Basic, with no direct option to speak to a rep. You must press 0 or say agent repeatedly.
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Standard Hold Time: 2025 minutes
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Agent Interaction: Very polite and courteous. However, our test call was transferred twice, and the rep needed additional time to provide answers.
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Shortcut Hold Time: About 6 minutes with +1 800 860 5036
? Conclusion: Norse offers a human touch but lacks speed. Their support team is still growing and might take longer to handle complex issues.
Frontier vs. Norse: The Real-Time Response Matchup
Feature | Frontier Airlines | Norse Airways |
---|---|---|
IVR Navigation | Moderate layered | Simple, but unclear |
Standard Hold Time | 1520 minutes | 2025 minutes |
Shortcut Hold Time | Less than 5 minutes | Around 6 minutes |
Agent Knowledge | High quick, confident | Medium polite but slower |
Best Shortcut | +1 800 860 5036 | +1 800 860 5036 |
How to Beat the Hold Music: Expert Tips
Whether you're flying Norse or Frontier, heres how to reach a human without wasting time:
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Use the Shortcut Number: Call +1 800 860 5036 first to avoid voice menus.
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Say Agent or Press 0 Repeatedly: This usually overrides the system.
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Call During Low-Traffic Hours: Try early mornings (68 AM) or late evenings.
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Have Your Info Ready: Booking number, email, and flight date help speed things up.
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Avoid Mondays: Its the busiest day for airline customer support.
Final Verdict: Who Picks Up First?
If the clock is ticking and you need answers now, Frontier Airlines is your best bet for getting a live person on the line quickly. Their phone tree is more structured, their agents are well-trained, and with the right shortcut, your wait is minimal.
Norse Airways, while improving, still has some catching up to do. Their agents are warm and helpful, but longer waits and slower issue resolution may frustrate travelers during urgent situations.
Need Help Now?
Heres what to remember:
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How do I talk to a human at Frontier?
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norse customer services number
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Call +1 800 860 5036 for instant access
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Visit https://skynair.com/ for more airline contact support
When travel gets tricky, talking to a real person matters most. Use these tools to take control of your tripand your time.