Kenya Airways Office in Jeddah, Saudi Arabia – Full Travel Support Guide

Kenya Airways maintains a strong presence in Jeddah, Saudi Arabia, through both a city office and an airport office. These locations offer complete support for passengers traveling between Saudi Arabia and various destinations across Africa and beyond. Whether for leisure, pilgrimage, or business, travelers can rely on the Jeddah office for expert assistance and reliable service.

City Office Details

• Address: C/O Kanoo Travel Centre, Kilo-7, Medina Road, P.O. Box 812, Jeddah 21421

• Telephone: +966 2 6696933 (extensions 199 and 251 for baggage inquiries)

• Fax: +966 2 6609347

• Operating Hours: Open 24 hours, seven days a week

Airport Office Details (King Abdulaziz International Airport)

• Location: First Floor, Terminal Building, King Abdulaziz International Airport, Jeddah

• Telephone: +966 2 6828298

• Fax: +966 2 6848289

• Operating Hours: 24 hours daily

Services Provided by Kenya Airways Jeddah Office

• Flight Bookings and Reservations
  Assistance with booking flights across Africa, the Middle East, and international destinations.

• Ticket Changes and Rebookings
  Modify flight dates, correct passenger details, or rebook canceled itineraries.

• Cancellations and Refunds
  Cancel flights and process refund requests based on fare conditions.

• Baggage Services
  Help with baggage allowances, excess baggage queries, and reporting lost or damaged luggage.

• Check-in and Boarding Support
  Information about online and airport check-in procedures, boarding times, and required documents.

• Visa and Travel Document Support
  General advice on visa requirements, entry rules, and health protocols.

• Flying Blue Loyalty Program Assistance
  Registering for the program, managing miles, and understanding tier benefits.

• Group and Corporate Travel Services
  Special rates and coordination for group bookings and corporate accounts.

• Passenger Assistance
  Support for unaccompanied minors, elderly passengers, and those with medical needs.

Why Contact Kenya Airways in Jeddah?

• Experienced local support for travelers to and from Africa

• Quick access to accurate travel and ticketing information

• Convenient locations at the city center and airport

• Bilingual staff ready to assist in both Arabic and English

• Comprehensive services under one roof

What to Bring When Visiting the Office

• Valid passport or government-issued ID

• Booking reference or e-ticket number

• Supporting documents like visas, vaccination records, or travel itineraries

• Baggage claim tags if needed, for baggage assistance

Kenya Airways Jeddah office provides full travel support, including flight bookings, ticket changes, cancellations, and baggage services. Located at Medina Road and King Abdulaziz International Airport, both offices offer 24/7 assistance to passengers flying between Saudi Arabia, Africa, and international destinations.